For the Auto Illiterate: Questions to Ask Your Technician

Posted By: Main Auto Body INC | February 27, 2019

Customer Shares Questions For Mechanic

After an accident, it’s important to establish open lines of communication with your auto technician to understand necessary repairs and how they’ll be completed. But when you’re not especially car savvy, it’s hard to know what to ask. If you’re not sure how to talk to your auto technician about collision repairs, Main Auto Body, Inc. suggests four W’s as the most important questions for mechanics: who, what, when and where.

Who
It’s essential to know who will work on your car and whether they’re qualified to complete the repairs. You wouldn’t go to anyone but a trained doctor for a medical emergency, and car repairs are no different. Main Auto Body, Inc. technicians are I-Car Gold Class Certified, meaning they constantly learn new technologies and repair methods to deliver quality results.

What
It’s also important to get a complete understanding of what work will be done. Is it a relatively minor issue? Do you need glass replacement or a car alignment? When you ask more questions, you’ll be given a better picture of the full scope of damage and repairs. This will also help you determine what the cost will be. Reputable auto body shops, like Main Auto Body, Inc., should provide a free estimate before starting repairs, so you’re never in the dark about costs.

When
One of the most common questions on every customer’s mind is when their car will be ready. Having a car in the shop can majorly disrupt your daily routine. Although most of us want our cars back as quickly as possible, rushed work can fail to yield quality results. To minimize the hassle of being without your car, ask your tech for a timeline and look for auto body shops that provide loaner vehicles to avoid interruptions to your busy schedule.

Where
Accidents don’t always happen in the most convenient locations. Excessive towing distances may cause unnecessary time and expense, so be sure to ask about how far you’ll have to go for service. For residents of Northwest and Central Oregon, Main Auto Body, Inc. is never far away with locations in Albany, Bend, Corvallis, Dallas, Lebanon, Lincoln City, Newport, Salem and Philomath – and help is just a phone call away thanks to our 24-hour emergency towing (not available in Bend, OR).

Bring Your Vehicle to Main Auto Body, Inc.
At Main Auto Body, Inc., we’re prepared to walk you through your repair needs, and we stand behind all our work with a full-service guarantee. Contact us online or stop by one of our nine locations to learn more.

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