Oregon Auto Repair FAQ

 

Main Auto Body, Inc. offers comprehensive auto body service. Explore our auto repair FAQ list to learn more about our services.

Main Auto Body, Inc. FAQ

What services do you provide?

Our services range from a scratched bumper to full-scale collision repair.

Where are your locations?

For your convenience, we have seven locations, including Albany, Corvallis, Dallas, Lebanon, Lincoln City, Newport, and Salem.

How long have you been in business?

We have been assisting drivers in the Willamette Valley for over 38 years.

Do you offer transportation services along with service?

We offer loaner cars if your auto insurance does not provide this service.

How do your prices compare to the competition?

Our service prices are reasonable and competitive when compared to other auto body shops.

What are your hours?

We are open Monday through Friday from 8 a.m. to 5:30 p.m. We also offer 24-hour emergency and towing service.

How can I make an appointment?

Call our individual service shops or visit us online to make an appointment. However, appointments are not necessary to receive a free estimate.

What service quality can I expect?

Our technicians are experienced and only use the highest quality products. We perform our services correctly and efficiently, backing all work with a full guarantee. We also provide regular repair status updates to you by phone or email.

What other advantages do you offer?

We offer a full-service guarantee that lasts as long as you own your vehicle. We also assist with claims management to communicate with your insurance company.

What if I need a service you don’t provide?

Although we don’t assist with mechanical engine repairs, we will refer you to other companies with which we have professional affiliations.

With the highest quality workmanship and products, we work diligently to ensure that we exceed your expectations at every point of service.

Auto Repair FAQ

How do I know it’s time for brake work?

When brake pads wear significantly, you will hear squealing, squeaking, and grinding noises. If you hear any of these sounds while braking, a brake check is warranted.

What causes the most tire damage?

Improper tire inflation is the reason for most tire damage. For best results, check manufacturer specifications for the vehicle and use a tire gauge to check and adjust pressure.

How often should I rotate my tires?

Rotate tires every 6,000 miles to prevent premature wear.

How frequently should belts and hoses be replaced?

Most professionals recommend replacing belts and hoses about every three to four years. If you can see cracking in belts or swelling in hoses, replace them immediately.

What should I do if my check engine light illuminates?

Even if a vehicle seems to be running without issue, the illumination of the check engine light indicates that a component has failed. To prevent more serious problems, you should have your car checked.

How do I make sure my car battery is connected securely?

Check the terminals and cables connected to your battery every few months to make sure they are secure. If you see corrosion or debris, clean the terminals.

What are the benefits of synthetic oil?

Synthetic oil is more expensive than regular oil, but it also lasts much longer. While regular oil should be changed every 3,000 miles, synthetic oil only needs to be changed every 7,500 to 10,000 miles. Synthetic oil can also help vehicles perform better in extreme weather or while towing.

How often should spark plugs be replaced?

Change spark plugs every 30,000 miles or every 30 months, whichever comes first.

What should I do if my car overheats?

Find a safe place to pull over and shut the vehicle off as soon as possible. Wait for the engine to cool before checking fluid levels in the radiator. Then, call for professional assistance.

How often should I replace the fuel filter?

Check your owner’s manual for recommendations, but plan to replace the fuel filter every 30,000 miles.